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Terms and Conditions
Before submitting a Member Price Guarantee claim, you must be a registered user of Bonwi and you must have booked a reservation on Bonwi web site,
paid for the reservation in full and received a valid confirmation number. The sections on the website included in the Member Price Guarantee are
Hotel reservations and car rentals. Eligible claims must be submitted within 24 hours from the time the original fully paid reservation is made and
meet all the Terms and Conditions defined below, must be in US Dollars, must be an identical comparison to what was purchased and must be publicly
viewable (i.e., the general public must be able to view the rate on a website) available and bookable (i.e., the rate is currently available and can
be reserved online) via the Internet.
The lower rate on the other public website must be for (i) Accommodations: the same hotel, same room type, same number of guests, same dates, same
cancellation policy (ii) Car Rentals: same car rental company, same car class, same fare type, same dates and rental duration, same pick up and drop
The Price Guarantee program does not apply to rates or offers that are (i) available only to members, users or guests of other clubs/organizations/loyalty
programs, (ii), negotiated rates, (iii) corporate rates, (iv) convention/group rates, (v) wholesale rates, (vi) government rates, (vii) rates that require
coupon/certificate redemption, (viii) rates that are part of a travel package, deal, or bundle which includes more than hotel accommodations, such as parking,
meals, entertainment, etc., (ix) rates offered without the specific hotel and location being disclosed until the consumer completes the booking process,
(x) rates that can only be redeemed by calling and speaking to an operator or agent, or (xi) any other special or promotional offers or discounts.
Reservations excluded from the Price Guarantee include Non-Refundable reservations and reservations made or purchased with Bonwi Points in full or in part.
We must be able to verify, to our satisfaction, that your claim has been submitted properly and meets all Terms and Conditions of our Price Guarantee program.
Once verification is complete, we will confirm your claim of the pricing difference by email within 3-5 business days of receiving your submission. If the
claim is found to be valid, we'll credit 110% of the difference to your account.
Credit will be issued in the form of Bonwi Points within fourteen (14) business days following completion of your reservation. Any cancellation or modification
will void the approved claim and no Reward Points shall be issued. Bonwi shall not be held liable to credit for claims that have been submitted due to rates
that were displayed in error because of us, any vendor or any printing, typographical, administrative or technological mistake.
Offer void where prohibited by law. Claims will be evaluated under the Terms and Conditions in effect at the time the claims are made. However, we reserve the
right to modify, alter, suspend, or terminate our Price Guarantee program at any time without prior notice at our sole discretion. We reserve the right in our
sole discretion to disqualify the claim of any user found to be tampering with the Price Guarantee claim process or program, or to be acting in violation of
these Terms and Conditions or to be acting in a fraudulent, disruptive, or deceptive manner. Any claim that is determined to be incomplete, inaccurate, or is
otherwise ineligible as described in these Terms and Conditions will not be honored and will be disqualified and denied automatically. In the event of any
dispute regarding or arising from our Price Guarantee, the decisions of Bonwi Travel Services, LLC shall be final and binding on all parties.